Agency success is dependent on the expertise of your staff and its ability to address customer needs. This expertise is largely the result of proper training requiring both time and money. And while there is a long learning curve in the property/casualty business, you should be able locate a quick-start program from among numerous training resources including those offered by IIABAZ.   Learn more by clicking on Education in the main menu bar above.

 

Whether you are hiring service staff or sales people (producers) you will need a training plan. IIABAZ’s educational programs provides help in structuring a training program.

 

Once an employee has a solid foundation in coverage basics, he is prepared to learn the application of these coverages to customer needs and the options that exist for tailoring coverage to those needs. The IIABAZ curriculum leading to the CISR and CIC designations in personal lines, commercial lines, or life and health is among the most comprehensive training available in Arizona.